Frequently Asked Questions
What is Engazo all about?
Engazo is an AI-powered content analysis engine that looks at millions of data points to recommend quality content for brands & creators, saving them hours of work for each post and producing better engagement than posting from gut feel.
Can I use my personal Instagram account?
Detailed analytics & posting will only be available for the Instagram Business/creator account and not for personal accounts.
How do I switch my personal account to the Instagram business account?
It’s simple; Navigate to your profile in Instagram (for mobile), and under "Account Settings" you’ll see an option called "Switch to Business Profile".
Why can’t I see the analytics?
Analytics is not visible for instagram personal accounts or either you would have not linked your Instagram business account to your facebook page/account. In order to do so Check Tutorial this out.
What are the payment options available?
At Engazo, we want to make it easy and simple for you to purchase with just about any payment method you can access, which is why we accept payments using Visa, Mastercard, American Express, Paypal, and all the payment options supported by Stripe.
Once I sign up, is my personal or company’s information secure?
Engazo ensures that all your personal and brand information is safe and secure. Please go through our Terms & Conditions and Privacy Policy.
What is Engazo’s refund policy?
The refund for any product will be made on a pro-rata basis from the date of purchase. It will be a partial refund based on the proportion of the product or service used. For example, if you pay in advance for a 1-year subscription but if you decide to cancel at the end of 6 months, a prorated refund will be the annual subscription cost minus monthly subscription cost for 6 months.
How can I provide feedback on the product?
Your feedback is very valuable to us. This is the reason we have added the Chat option on our website Engazo.ai. You can also write to us at helloATengazo.ai.
